This Privacy Policy explains how Learn and Work Florida Institute for Academic Leadership, LLC and the website www.learnandworkflorida.com collect, use, store, share, and protect personal data of visitors, parents or legal guardians, children, students, teachers, buddies, mentors, candidates, and collaborators.
This Policy applies to educational services offered by Learn and Work Florida Institute for Academic Leadership, LLC, including online English classes, individual lessons, small group classes, online seminars, the Buddy Path program, communication with teachers, communication with American student buddies, website forms, class registration, customer support, and related digital or educational services.
1. Data Controller
Learn and Work Florida Institute for Academic Leadership, LLC
Website: www.learnandworkflorida.com
Principal office and mailing address: 621 NW 53rd Street, Suite 240, Boca Raton, FL 33487, USA
Privacy contact email: office@learnandworkflorida.com
2. Scope of This Policy
- use of the website www.learnandworkflorida.com,
- contact forms and registration forms,
- online English classes and 1:1 teacher sessions,
- the Buddy Path program and sessions involving American student buddies,
- small group classes, online seminars and public speaking sessions,
- communication with parents or legal guardians,
- recruitment of teachers, buddies, mentors, and collaborators,
- payment, administrative, communication, and marketing activities.
3. Definitions
| Term | Meaning |
|---|---|
| Personal data | Any information relating to an identified or identifiable natural person. |
| Child / student | A minor participating in educational services with the consent of a parent or legal guardian. |
| Parent / legal guardian | A person legally authorised to register a child, provide consent, and communicate with us regarding the child’s participation. |
| Buddy | A communication partner, mentor, or peer-style supporter, often an American student, who helps the child practise English communication under the rules of the program. |
| GDPR | The General Data Protection Regulation applicable in the European Union and European Economic Area where relevant. |
| COPPA | The Children’s Online Privacy Protection Act, a U.S. federal law concerning online collection of personal information from children under 13. |
4. Personal Data We Collect
4.1 Parent or Legal Guardian Data
- full name, email address, phone number, country or region of residence,
- billing and payment-related information,
- content of correspondence with us,
- consents related to the child’s participation, recordings, communication, and data processing.
4.1 Parent or Legal Guardian Data
- child’s first name, age or age range, English proficiency level, educational goals,
- learning and communication preferences, attendance information, educational progress,
- assignments, speech samples, exercises, or materials submitted during classes,
- audio or video recordings only where the parent or legal guardian has provided consent or where permitted by law for safety purposes.
As a rule, we do not require sensitive data about children. If a parent voluntarily provides such information, we process it only where necessary, proportionate, and lawful.
4.3 Teacher, Buddy, Mentor, and Collaborator Data
- full name, email address, phone number, country of residence,
- education, qualifications, teaching or mentoring experience, languages spoken,
- CV, bio, profile photo, video introduction, or other voluntarily submitted materials,
- identity verification information, references, and safeguarding-related information where lawful and relevant,
- information necessary to enter into and perform an agreement.
4.4 Data Collected Automatically
- IP address, browser type, device type, operating system, browser language,
- date and time of visit, pages visited, referring website or source, cookies and similar technologies.
5. Purposes of Processing
- responding to inquiries and registration forms,
- organising and delivering online lessons,
- matching students with teachers, buddies, or groups,
- delivering the Buddy Path program,
- communicating with parents or legal guardians,
- monitoring educational progress and ensuring child safety,
- processing payments, invoices, tax and accounting obligations,
- sending service messages and marketing communications where permitted,
- recruiting and managing teachers, buddies, mentors, and collaborators,
- preventing fraud, misuse, unauthorised access, and safety incidents.
6. Legal Bases for Processing
| Purpose | Legal basis |
|---|---|
| Providing educational services | Performance of a contract or steps taken before entering into a contract. |
| Child participation in classes | Parental or legal guardian consent and performance of a contract. |
| Recording classes | Voluntary consent of the parent or legal guardian, or another lawful basis where applicable. |
| Payment, tax, and accounting | Legal obligation and performance of a contract. |
| Child safety and abuse prevention | Legitimate interests, legal obligations, and safeguarding duties. |
| Marketing communications | Consent or legitimate interest, depending on the type of communication and applicable law. |
7. Children’s Privacy
We do not encourage children to provide personal data without the knowledge and consent of a parent or legal guardian. Where our online services are directed to children under 13 in the United States, or where we knowingly collect personal information online from children under 13, we follow COPPA principles, including parental notice and verifiable parental consent where required.
8. Buddy Path and Communication Safety
- the buddy is not a therapist, legal guardian, or independent caregiver,
- the child’s contact with a buddy takes place only within the approved program,
- private child-buddy communication outside approved channels is not allowed,
- exchange of private social media profiles is not allowed,
- buddies and teachers are subject to confidentiality obligations and a code of conduct,
- sessions may be monitored or recorded with parent or legal guardian consent where appropriate.
9. Online Class Recordings
Online classes may be recorded only where the parent or legal guardian has provided consent, or where recording is necessary for safety, quality assurance, dispute resolution, or legal compliance and is permitted by applicable law.
We do not publish a child’s image, voice, or class recording for marketing purposes without separate, explicit consent from the parent or legal guardian.
10. Cookies and Similar Technologies
The website www.learnandworkflorida.com may use cookies and similar technologies to ensure functionality, remember preferences, analyse traffic, improve services, and support lawful marketing activities.
11. Sharing of Personal Data
- teachers providing classes, buddies participating in the program only to the extent necessary,
- video conferencing, hosting, IT, email, CRM, and communication providers,
- payment processors, accountants, tax advisers, legal advisers, and auditors,
- customer support, analytics, and security providers,
- public authorities, courts, or regulators where required by law.
We do not sell children’s personal data. We do not use children’s personal data for behavioural advertising.
12. International Data Transfers
Personal data may be processed or stored outside the country where the user resides, including in the United States. Where personal data is transferred from the EU/EEA to countries outside the EU/EEA, we use appropriate safeguards, such as standard contractual clauses, data processing agreements, data minimisation, access controls, and technical and organisational security measures.
13. Data Retention
| Type of data | Retention period |
|---|---|
| Parent or legal guardian account/contact data | For the duration of the service relationship and afterwards as required by law or necessary for legal claims. |
| Child data related to classes | For the duration of educational services and then for a limited period needed for educational, administrative, or legal purposes. |
| Class recordings | For the period stated in the consent, terms, or internal policy, unless longer retention is required for incident investigation or legal reasons. |
| Payment and accounting data | For the period required by tax and accounting laws. |
14. Data Security
We use reasonable technical and organisational measures to protect personal data against loss, unauthorised access, disclosure, alteration, misuse, or destruction.
15. Your Privacy Rights
Depending on applicable law, you may have the right to access, correct, delete, restrict, object, receive data portability, withdraw consent, and lodge a complaint with a competent authority. To exercise privacy rights, contact us at: office@learnandworkflorida.com
16. Parent or Legal Guardian Rights
- ask what child data we process,
- request correction or deletion of child data where legally possible,
- withdraw consent for class recordings or specific program elements,
- ask questions about Buddy Path safety and communication rules.
17. Links, Social Media, and Marketing
Our website or services may include links to third-party websites, payment tools, video conferencing tools, educational tools, social media platforms, or external resources. We are not responsible for third-party privacy practices. You may opt out of marketing communications at any time.
18. Changes to This Privacy Policy
We may update this Privacy Policy if our services, technology, legal obligations, or data practices change. The updated version will be posted on www.learnandworkflorida.com.
19. Contact
Learn and Work Florida Institute for Academic Leadership, LLC
Website: www.learnandworkflorida.com
Email: office@learnandworkflorida.com
Principal office and mailing address: 621 NW 53rd Street, Suite 240, Boca Raton, FL 33487, USA